DARRELL STEED / 17 December 2024

Why Donโ€™t We Make Our Employees and Customers the Focus

Welcome to Street Smarts, powered by SmartWolf! Iโ€™m your host, Darrell Steed, and today weโ€™re diving into the world of business excellence with a true partner in every sense of the wordโ€”Ben January.

For the past ten years, Iโ€™ve had the pleasure of working shoulder-to-shoulder with Ben, and let me tell you, every collaboration feels like magic. Heโ€™s not just a business partner; heโ€™s a relentless student of the craft, always seeking new ways to elevate the experience for his clients and partners.

Ben stands out in an industry often marked by complacency. His proactive approach to performance management and efficiency is unmatched. Heโ€™s always ready to lend a hand and look for opportunities to serve, making him someone youโ€™d want to hire, retain, and promote in any organization.

So, whether youโ€™re a seasoned entrepreneur or just starting out, get ready to absorb some invaluable insights from Ben January. Letโ€™s get started!๐Ÿš—๐Ÿ’จ


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BEN JANUARY

Manager

With over a decade of collaborative experience, Ben January has become an invaluable partner in the business world, consistently delivering excellence through a unique blend of dedication, innovation, and an unrelenting pursuit of growth. Working side-by-side with him has always felt like magic โ€” Benโ€™s approach to his craft is one of constant learning and evolution, making him a standout in an industry where stagnation can easily set in.

Ben is a proactive force, particularly in the realm of performance management and operational efficiency. His sharp focus on driving results ensures that every client and partner experience is elevated to new heights. Beyond his impressive expertise, Ben is always ready to lend a helping hand and identify new opportunities to serve, making him a trusted ally in any organization.

Whether youโ€™re looking to hire, retain, or promote talent, Benโ€™s ability to push boundaries and his commitment to continuous improvement make him an asset in any role or organization heโ€™s part of.

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Driving Real Conversations: Uncovering the True Pulse of Automotive Acquisition, Staff and Customer Experience. A podcast that goes beyond executive talking points,

bringing you insights from the streetsโ€”where the real action happens in the dealership and used car department.

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